Privacy Policy

Introduction

Thanks for choosing Workshop, a product of Workshop Tech Solutions Ltd (“Workshop”, “We”, “Us” or “Our”).

The Privacy Policy serves three core purposes:

  1. Explain the way we collect, use, share and protect the information you share with us in order to help us build a great product and to provide you with a great experience across our mobile services, web site, and any software provided on or in connection with Workshop services (collectively, the “Service”).
  2. Ensure that you understand what information we collect with your permission, and what we do — and do not do — with it;
  3. Hold us accountable for protecting your rights and your privacy under this policy.

Our Policy applies to all visitors, users, and others who access the Service (“Users”).

This Privacy Policy applies to Your use of Workshop Services. As used herein the term “use” shall mean use, access, install, sign into, connect with, download, visit or browse the Services.

Broadly speaking, there are two categories of information we collect: 1) information that we must have in order for you to use Workshop; and 2) information that we can use to provide additional features and improved experiences if you choose to share that information.

The first category includes:

  • Registration information, including your name, email, and other information you provide when you sign up for Workshop.
  • The workshops you sign up to and your interactions with the Service. This allows us to make recommendations to you and suggest relevant content.
  • Technical information necessary to operate Workshop. This includes the type of browser and device you use.

The second category includes information that enables us to offer you additional features. We never receive any of the following information unless you expressly choose to share it with us. It’s as simple as that. Here are some examples:

  • Your photos: We will only access images that you specifically choose, and we will never scan or import your photo library or camera roll. This allows you to choose individual pictures to change your profile picture or upload as a challenge submission. You can stop sharing photos and revoke access at any time.
  • Your microphone: We will never access or use your microphone unless you give us explicit permission. This could enable you to control Workshop with your voice, and you will always have the ability to disable access to the microphone.

The distinction between these two categories is important. Information in the first category is information you must provide in order to use Workshop. When you agree to our Privacy Policy, you give us the right to collect this information and use it for the purposes described. Information in the second category is information we will only collect if you explicitly give us permission to do so in the future. For this second category of information, we will ask for your permission before first accessing it, we will describe how we will use it if you give us permission, we will only use the information for the purpose we described, and you will always have the ability to change your mind and revoke that permission. Acceptance of our Privacy Policy does not mean you have granted us permission to access or use information in the second category; we’re just explaining to you that one day we might ask you for that permission.

We will be clear with you about how and when we might share information.

In some situations we will share certain information with third parties. For example, like most services, if you sign up for Workshop through a third party like Facebook or a mobile provider, we share some information with them and they share some information with us in order to enable your account.

We hope this helps you to understand our privacy commitments to you. Now, the details await you below, but please remember that this Introduction is part of the Privacy Policy itself — it’s our promise to you. If you ever have any questions or concerns, then please let us know at [email protected].

The information we collect

We may collect and store the following information –

Registration data

  • Your username, password and e-mail address when you register for the Service.
  • If you connect to the Service using credentials from a Third Party Application (as defined in the Terms and Conditions of Use) (e.g., Facebook), you authorise us to collect your authentication information, such as your username and encrypted access credentials. We may also collect other information available on or through your Third Party Application account, including, for example, your name, profile picture, country, hometown, email address, date of birth, gender, friends’ names and profile pictures, and networks.
  • Profile information that you provide for your user profile (e.g., first and last name, picture, phone number).
  • Communications between you and Workshop. For example, we may send you Service-related emails (e.g., account verification, changes/updates to features of the Service, technical and security notices). Note that you may not opt out of Service-related e-mails.

Usage, log data & cookies

When you use or interact with the Service, we may use a variety of technologies that collect information about how the Service is accessed and used. This information may include:

  • Information about your type of subscription and your interactions with the Service, such as interactions with workshops, other audiovisual content, other Workshop users, Third Party Applications, and advertising, products, and services which are offered, linked to, or made available on or through the Service;
  • the details of the queries you make and the date and time of your request;
  • Photos, comments, and other materials (“User Content”) that you post to the Service.
  • technical data, which may include URL information, cookie data, your IP address, the types of devices you are using to access or connect to the Workshop Service, unique device ID, device attributes, network connection type (e.g., WiFi, 3G, LTE) and provider, network and device performance, browser type, language, information enabling digital rights management, operating system, and Workshop application version.

Your mobile device

We may provide features that rely on the use of additional information on your mobile device or require access to certain services on your mobile device that will enhance your Workshop experience but are not required to use the Service. (In other words, information that falls in the second category described in the Introduction to this Policy.) For example, we might allow you to upload photos to your profile, connect with friends, or let you use voice commands to control the Service. Granting us access does not mean you are granting us unlimited access to that information or that we will access specific information without your permission. To the contrary, for each type of information listed in this section, before we access this information or these features of your mobile device, we will ask for your permission. If you provide such permission, we will collect the information for the specific purposes explained at the time we ask for your permission. You do not have to give us such permission in order to use Workshop, and acceptance of this Privacy Policy does not mean you have granted us permission to access this information.

In particular:

  • Photos and Camera: We will not access your photos or camera without first getting your explicit permission and we will never scan or import your photo library or camera roll. If you give us permission to access photos or your camera, we will only use images that you specifically choose to share with us. (You may use our application to select the photo or photos you choose to share, but we will never import the photos you review except those you explicitly share.).
  • Voice: We will not access your microphone without first getting your explicit permission. You will always have the ability to disable microphone access.

Payment data

If You make any purchases through our Services, such as Workshops, We may collect certain information regarding Your purchase (such as Your name and postal/zip code) as necessary to process Your order, and You will be required to provide certain payment and billing information directly to our payment processing partners, including but not limited to Your name, credit card information, billing address and postal/zip code. We do not directly access, store or collect Your credit card information, and We will not use the payment information We collect except as needed to fulfill Your purchase and/or communicate with You regarding Your transaction.

We partner with payment providers such as Stripe and others. All direct payment gateways like Stripe, adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information.

Sweepstakes, promotions & surveys

From time to time, We may ask You to complete a survey and/or offer You the opportunity to participate in promotions via the Services or through a Third Party Platform. If You choose to participate in a promotion, We may collect and store the information You provide in connection with Your participation in the promotion, such as Your name, e-mail address, date of birth, phone number and whatever other information You provide, and We will use and/or disclose that information in accordance with this Privacy Policy unless stated otherwise, such as in the official rules (or other guidelines) of the promotion or as stated in another privacy policy that may govern the promotion.

All of Our promotions are intended for people who are the age of majority in their respective state, province or country unless otherwise expressly stated. In all cases where required, promotions will have official rules or guidelines that outline what information is being collected or Users will be directed to the most recent version of this Privacy Policy. In some cases, the information collected will be used only to administer the promotion; in other cases, the information collected will be used for Workshop’s or the sponsor’s marketing purposes. Your information may be used to contact You for winner notification, prize delivery confirmation or other related purposes and/or in accordance with this Privacy Policy. Your entry in the promotion may also result in Your being added to our mailing lists as well as those of our promotional partners associated with the contest or sweepstakes. Acceptance of a prize may require You (unless prohibited by law) to allow Us to post publicly some of Your information via our Services, such as on a winner’s page, in the event You win a contest or sweepstakes. In some instances, a third-party advertiser or sponsor may operate or host a promotion on our through our Services, and collect Your information. In those cases, where We are not the sponsor or operator of the promotion, We have no control over the information collected and You should review the official rules as well as the advertiser’s or the sponsor’s privacy policy applicable to the promotion before participating.

How we use the information we collect

In addition to some of the specific uses of information we describe in this Privacy Policy, we may use information that we receive to:

  • help you efficiently access your information after you sign in
  • remember information so you will not have to re-enter it during your visit or the next time you visit the Service;
  • provide personalized content and information to you and others, which could include online ads or other forms of marketing
  • provide, improve, test, and monitor the effectiveness of our Service
  • develop and test new products and features
  • to communicate with you for Service-related or research purposes including via emails, notifications, text messages, or other messages, which you agree to receive
  • monitor metrics such as total number of visitors, traffic, and demographic patterns
  • diagnose or fix technology problems
  • as otherwise stated in this Privacy Policy.

Sharing information

Sharing by you

General

The Workshop Service is a collaborative social service that offers many ways to find, learn, enjoy and share content. We encourage you to take advantage of these social features with others on the Service.

  • Any information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public, as controlled by any applicable privacy settings that you set. Once you have shared User Content or made it public, that User Content may be re-shared by others.
  • If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users or third parties using the Workshop API have copied or saved that information.

Third party applications

  • Workshop enables you to share particular items of content that you have created or completed, on an individual basis, to Third Party Applications, other third party services, other Workshop users, and others. Please note that if you share content to a Third Party Application or a third party service, it may be viewable by others within the Workshop Service.
  • You understand and agree that a Third Party Application’s use of information collected from you (or as authorised by you) is governed by the Third Party Application’s privacy policies and your settings on the relevant service, and Workshop’s use of such information is governed by this Privacy Policy.

Sharing by Workshop

Marketing and advertising

We may share information with advertising partners in order to send you promotional communications about Workshop or to show you more tailored content, including relevant advertising for products and services that may be of interest to you, and to understand how users interact with advertisements. The information we share is in a de-identified format (for example, through the use of hashing) that does not personally identify you.

Please see the section Information about cookies, other technologies, and third-party data collection below for information about the cookies and other technologies that we and third parties use to serve you more relevant ads and your options.

Service providers and others

We may from time to time share your information with service providers to perform functions and process user data and help provide our Services, consistent with this Privacy Policy. For example, we work with analytics providers to help us understand the use of our Services. Where a third party processes user data on our behalf (e.g., a hosting service provider), it is subject to security and confidentiality obligations consistent with this Privacy Policy and applicable law. Where a third party processes user data on its own behalf, its processing is subject to its own Privacy Policy and applicable law.

Certain Workshop partners

If you access the Workshop Service through an offer that you received or purchased from a third party such as your mobile network operator, we may also share information with that third party about your use of the Workshop Service, such as whether and to what extent you have used the offer, activated a Workshop account, or actively used the Service.

Other sharing

In addition to the above, we may also share your information with third parties for these limited purposes:

  • to allow a merger, acquisition, or sale of all or a portion of our assets;
  • to respond to legal process (e.g., a court order or subpoena), if we believe in good faith that it is necessary to do so; to comply with requirements of mandatory applicable law; to protect the safety of any person; to protect the rights and property of Workshop, including to enforce the Terms and Conditions of Use and any other terms that you have agreed to; and to address fraud, security, or technical issues;
  • to academic researchers for purposes including statistical analysis and academic study, but only in a de-identified format;
  • to publish de-identified or aggregate information about the use of the Workshop Service.

Your preferences

We provide you with settings to allow you to choose which communications you receive from us, manage your public information, and set your sharing preferences. However, as explained in the section Sharing by you, certain information may always be publicly available to others and other information is made publicly available to others by default. And if you share information to a Third Party Application, that information may be viewable on Workshop, regardless of how you set your privacy settings.

Storage and processing

  • Your information collected through the Service may be stored and processed in the United Kingdom or any other country in which Workshop or its Service Providers maintain facilities.
  • Workshop or its Service Providers may transfer information that we collect about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Information collected within the European Economic Area (“EEA”) may, for example, be transferred to and processed by third parties identified above, located in a country outside of the EEA, where you may have fewer legal rights in relation to your information. Please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.
  • By registering for and using the Service you consent to the transfer of information to the United Kingdom or to any other country in which Workshop, or its Service Providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.
  • We use commercially reasonable safeguards to help keep the information collected through the Service secure and take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, Workshop cannot ensure the security of any information you transmit to Workshop or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.
  • Please do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and Workshop, at all times. We are not responsible for the functionality, privacy, or security measures of any other organization.

Security

We are committed to protecting our users’ information. Your password protects your user account, so you should use a unique and strong password, limit access to your computer and browser, and log out after having used the Service. While we take data protection precautions, no security measures are completely secure, and we do not guarantee the security of user information.

Children

Workshop does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.

Accessing and updating user information

You can view and amend much of the information we keep about you through your account and profile pages. If you have questions about your privacy on the Service, this privacy policy, or information we have about you, please contact us at [email protected]. We will respond to your request within a reasonable period of time upon verification of your identity in accordance with local laws. We recommend you include documents that prove your identity and a clear and precise description of the information which you request access to.

Changes to the Privacy Policy

Workshop may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of Workshop or the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.

Information about cookies and similar technologies

This section describes use of cookies and other technologies. For further information about how information may be shared by Workshop, please see the section Sharing by Workshop.

What are cookies and other technologies?

A cookie is a small text file that is placed on your computer, mobile phone, or other device when you visit a website. The cookie will help website providers to recognise your device the next time you visit their website. There are other similar technologies such as pixel tags (transparent graphic images placed on a web page or in an email, which indicate that a page or email has been viewed), web bugs (similar to pixel tags), and web storage, which are used in desktop software or mobile devices.

There are also technologies such as mobile device identifiers and SDK integrations to help companies recognise your device when you return to an app or otherwise use the a service.

How we use cookies and other technologies

We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device for a set period of time or until you delete them). We use the following types of cookies for the purposes explained in this chart:

Cookie Type – Purpose

Essential Operation – These cookies are necessary to allow us to operate the Service as you have requested. For example, they let us recognise what type of subscriber you are and then provide you with services accordingly.

Performance / Analytics – We use these cookies to analyse how the Service is accessed, is used, or is performing. We use this information to maintain, operate, and continually improve the Service. We may also obtain information from our email newsletters, including whether you opened or forwarded a newsletter or clicked on any of its content. This information tells us about our newsletters’ effectiveness and helps us ensure that we’re delivering information that you find interesting.

Functional – These cookies let us operate certain functions of the Service in line with the choices you make. These cookies mean that when you continue to use or come back to the Service, we can provide you with our services as you have asked for them to be provided, such as knowing your username, remembering how you have customised our services, and reminding you of content you have enjoyed.

Third Party –  We may allow our business partners to use cookies on or outside the Service for the same purposes identified above, including collecting information about your online activities over time and across different websites. We may also use service providers acting on our behalf to use cookies for the purposes identified above.

Manage your cookie and other preferences

Many web browsers allow you to manage your preferences. You can set your browser to refuse cookies or delete certain cookies. You may be able to manage other technologies in the same way that you manage cookies using your browser’s preferences.

Please note that if you choose to block cookies, doing so may impair the Service or prevent certain elements of it from functioning.

There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.

On your mobile device, you may also have a “Limit Ad Tracking” setting (on iOS devices) or a setting to “Opt out of Interest-Based Ads” (on Android) which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests.

Please note that even if you opt out using the mechanisms above, you may still receive advertisements when using the Workshop Service.

We work with advertising partners to serve advertisements on the Workshop Service. One of the services we use to track activity related to the Service, e.g., by placing cookies, is Google Analytics by Google (Google, Inc. a company headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). We may use vendors, including Google, who use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise, and serve ads based on your past visits to our websites, including Google Analytics for Display Advertising. Google provides tools to manage the collection and use of certain information by Google Analytics at tools.google.com/dlpage/gaoptout and by Google Analytics for Display Advertising or the Google Display Network by using Google’s Ads Settings at google.com/settings/ads.

You hereby consent to the use of the cookies and other technologies described above.

How to contact us

If you have any questions about this Privacy Policy or the Service, please contact us on [email protected].